We've Done This Before · Marketing Industry

We Built This Model
Before Accounting.

Before launching ShoreTeam's accounting division, we scaled a fully operational Jamaica-based outsourcing operation serving the U.S. print & promotional products industry, proving the model works at scale.

9+
Years Operating
U.S.
Clients Served
60–70%
Cost Savings Delivered
Days
Average Time to Deploy

Not a Startup.
A Proven Platform.

ShoreTeam didn't start with accounting. We started by solving a different problem: U.S. companies in the print & promotional products industry were struggling with the same challenges growing businesses face today, back-office operations that were too expensive, too slow, and too difficult to staff locally.

Armando Pizzuti, ShoreTeam's co-founder, spent 30+ years leading high-volume service businesses before building a Jamaica-based outsourcing operation that served U.S. marketing companies at scale. That operation is still running today.

When we launched ShoreTeam's accounting division, we weren't starting from zero. We were expanding a working model into a new vertical.

What We Built in the Marketing Industry

A fully staffed, Jamaica-based team handling back-office operations, order processing, customer support, data entry, reporting, and vendor coordination, for U.S. print & promotional products companies.


The infrastructure we built to make that work. HR systems, compliance frameworks, local management, vetting processes, is the same infrastructure powering ShoreTeam's accounting operation today.

The Challenge

The Problem U.S. Marketing
Companies Were Facing

Print & promotional products companies are high-volume, margin-sensitive businesses. They needed skilled back-office staff who could keep up with order volume, manage vendor relationships, and produce accurate reporting, without the overhead of a large U.S.-based team.

💸

High Operational Costs

U.S.-based staff for repetitive back-office tasks was eating into margins on already thin-margin products.

🔄

High Staff Turnover

Repetitive processing roles saw constant turnover locally, training costs and knowledge loss were significant.

📈

Can't Scale with Demand

Seasonal spikes in promotional products demand meant they needed flexible capacity without permanent overhead.

How We Built
the Operation

1

Established Local Presence in Jamaica

Built relationships with local HR partners, established legal and compliance frameworks, and set up management infrastructure on the ground.

2

Recruited & Vetted Talent

Developed a hiring pipeline for skilled Jamaican professionals, native English speakers with strong attention to detail and U.S. business exposure.

3

Integrated Directly Into Client Workflows

Team members worked inside clients' existing systems, same tools, same processes, with daily communication in U.S. business hours.

4

Built Quality Control Systems

Implemented review layers and account management to ensure output quality met U.S. client standards consistently.

What the Model
Delivered

The Jamaica operation delivered measurable results across cost, quality, and retention, validating the core thesis that Jamaica-based professionals can perform at a high level for U.S. businesses when the infrastructure is built correctly.

60–70% reduction in back-office staffing costs
Compared to equivalent U.S.-based roles
Significantly lower turnover than U.S. equivalent
Jamaican professionals showed stronger retention in these roles
Scalable on demand, up or down
Flexible capacity without the overhead of permanent headcount
No communication or time zone friction
Real-time collaboration every business day, same hours as U.S. clients

We didn't launch ShoreTeam's accounting division and hope the model would work. We'd already proven it in a completely different industry over nearly a decade of operations. The infrastructure, the hiring process, the management systems, the quality controls: all of it was already running when we made the move into accounting.

Armando Pizzuti. Co-Founder, ShoreTeam

The Same Model, Now
Applied to Your Business

The challenges growing U.S. businesses face today, staffing costs, hiring timelines, quality control, are structurally identical to what we solved in the marketing industry. Whether you need accounting support or operational assistance, we've already built and tested the model that makes it work.

E-Commerce Real Estate Construction Hospitality Professional Services Healthcare Marketing Agencies Logistics Manufacturing

Ready to Put a
Proven Model to Work?

Book a free 20-minute call. We'll walk you through how ShoreTeam works and how we can build the right team for your business.

Book a Free Consultation →